Safety - Bus Rental Iowa
"Safety First, Customer Service a Close Second.”
DRIVER TRAINING
Before ever getting behind the wheel of a Windstar coach, every new hire, regardless of driving
experience, will go through our rigorous in house company training program. Areas covered are Federal Motor Carrier Regulations, driver’s hours of service, basic and in depth controls of the motorcoach, safe driving techniques, fuel economy, customer service, and finally, on-road practice with one of our motorcoaches. Training doesn’t end after completing the program. Each individual will be paired with an experienced driver for several trips before ever going solo in a
Windstar coach. Continuous training includes DriveCam (www.drivecam.com) evaluations, monthly safety meetings and tips, and customer feedback.
MAINTENANCE
We at Windstar Lines look at maintenance as an investment, not an expense. If something is broke, it gets fixed. Period. Windstar’s coaches are maintained in our own maintenance facilities, by our own technicians. We maintain a ratio of one technician for every five coaches. Our maintenance technicians regularly attend on-going training classes. Our maintenance facilities were specifically designed and built for working on motorcoaches. They are equipped with well-lit inspection pits, service lanes, and wash bays.
INSURANCE
Windstar Lines carries twice the industry standard of liability coverage. We have maintained a solid business relationship with National Interstate Insurance Agency since our company was started in 1995. Currently, Windstar Lines is a member of the Calypso Captive Insurance Group administered by National Interstate Insurance Agency.
